Support & Maintenance
Here at Physio123 customer service is our number 1 priority. All our packages come with the same high level of customer service.
Our team is made up of experienced web designers and marketing experts. Physio123 ensure you will have the peace of mind that your website is being managed by a team of experts. Our wealth of knowledge and experience will make your practice even more successful than it currently is.
Physio123 provide ongoing support for all our clients. Our support is more than just a step in the development process. It is the foundation upon which all our services are built. We provide dependable and friendly support from the very first contact and throughout the life of your project. Physio123 understand the value this peace of mind brings to your practice and we continuously work towards finding new and better ways of providing it to you.
Once your website is up and running, we make sure it stays in top shape. For that, we keep an eye on it at all times. We monitor your website for both technical and marketing performance. Besides ensuring everything is always running smoothly, we periodically review the results you enjoy and compare them to your goals.
We operate our own hosting servers which are optimised for maximum reliability of both your website and email accounts. Our full service approach keeps you out of the classic blame game between the web designer and hosting company, and ensures your website is always ready to serve your clients.
Keeping your fingers crossed that nothing will go wrong is hardly efficient as a disaster prevention and recovery plan. That is why at Physio123 we take a proactive approach, and we have automated all the processes to eliminate the possibility of human error. Physio123 fully backup all websites stored on our computers once a day, there is also another daily backup made online and another on our secure hosting servers. This means that every website is backed up daily in three different locations. This allows us to quickly restore your website if any unforeseen situations arise. We ensure that we can fix any potential problem, usually even before anybody else notices it.